Loading... Please wait...

Shipping & Returns

 

Terms & Conditions

 

1. General Conditions / Applicability

 

1.1. These general conditions are applicable on all deliveries of iVape; and on all agreements concluded with iVape. iVape reserves the right to change or to extend the conditions from time to time.

 

1.2. By using the internet site of iVape, (http://www.ivapeaustralia.com.au) and/or by ordering goods the purchaser accepts these General Conditions and also accepts all rights and obligations as mentioned on the internet site.

 

1.3. In case of the purchaser referring to his General Conditions, those conditions are not applicable if there does not exist a previous written consent by iVape.

 

1.4. The definition "Purchaser" extends to every visitor of http://www.ivapeaustralia.com.au

 

 

 

2. Agreements

 

2.1. The Purchaser confirms they are 18 years of age or older at the time of the purchase.

 

2.2. An agreement is concluded at the moment of payment by the Purchaser.

 

2.3. The Purchaser and iVape Australia agree that by using electronic ways of communication a valid agreement is concluded as soon as the condition of article.

 

2.2. has been fulfilled. The absence of an original signature does not alter the fact of a binding nature of the offer and the acceptance of it. The electronic files of iVape are valid as a presumption of proof, so far as permitted by law.

 

 

 

3. Prices

 

3.1. All prices on the site are subject to change.

 

3.2. The purchaser is responsible for any import duties, taxes, and tariffs.

 

3.3. The shipping cost is not included in the price, unless specifically mentioned.

 

 

 

4. Payment

 

4.1. In the case of orders via the internet site, the following ways of payment apply: PayPal

 

4.2 iVape on a case-by-case basis, ie; market or local purchaser, will do cash sales & delivery - we do encourage you however to put your order through via the website for warranty purposes. Cash sales will not come with a warranty attached.

 

 

 

5. Deliveries & Terms of Delivery

 

5.1. Orders are delivered as soon as possible. The terms of delivery mentioned in the internet site are only an indication and do not count as final. iVape Australia can put additional information concerning these terms of delivery on the internet site or make this information known in another written way. This information is only meant as an indication.

 

5.2. If a product is ordered by the purchaser is momentarily out of stock, information will be given about the availability. The purchaser will be informed of the delay by e-mail or by telephone.

 

5.3. Deliveries will be made to the address indicated by the purchaser at the conclusion of the agreement.

 

5.4. iVape Australia will take care of the delivery by mail or by any other means to be chosen by iVape Australia, for the account of the purchaser. Delivery by mail or in any other way will take place after the receipt of the payment for the products by iVape Australia. The ownership is handed over at the delivery itself.

 

5.5. Delivery will be made at risk of the client. iVape Australia cannot be held responsible for local restrictions because of legislation.

 

5.6. Delivery will be made as soon as the entire payment has been received.

 

5.7. We cannot be held responsible for damage or loss to the goods during shipping. We will not be held responsible for detained packages.

 

 

 

6. Time to consider

 

6.1. After the delivery of the ordered product, the purchaser has the possibility of cancelling the present agreement with iVape within 7 working days after receipt. The purchaser is not obliged to give a reason for this cancellation.

 

6.2. If the purchaser wants to dissolve the agreement as per article

 

6.1. of these conditions, he must announce this to iVape in writing ( letter, fax or e-mail). He immediately must send the products back to iVape Australia . The costs and the risks of this return have to be borne by the purchaser himself.

 

6.3. The payments that the purchaser has made at the moment that he chooses to rescind the agreement with iVape Australia as per the articles 6.1 and 6.2 of these conditions, will be paid back by iVape Australia within 14 days after the return of the products minus a 20% restocking fee.

 

6.4. iVape Australia reserves the right to refuse the products that are sent back or to pay back only a part of the amount that has been paid by the purchaser if iVape Australia suspects that the product has been opened, used or damaged by the purchaser ( i.e. not by the fault of iVvape Australia of by the fault of the delivery services).

 

6.5. If a product is sent back that in the opinion of iVape is damaged by an act or negligence of the purchaser or can be attributed to the purchaser, iVape Australia will inform him in writing (letter, fax or e-mail) . iVape Australia has the right to withhold the decrease in value of the product as a direct consequence of this damage from the amount to be paid back.

 

 

 

7. Guarantee and Responsibility

 

7.1. For delivered products by iVape Australia., only the guarantee as established by the manufacturer of the products, is applicable.

 

7.2. iVape Australia can only be held responsible for damage caused on purpose or caused because of serious fault, or that comes into existence because of circumstances that by law are automatically at the risk of iVape Australia. iVape Australia is never responsible for consecutive damage, trade damage, indirect damage or loss of benefit or turnover.

 

7.3. If iVape Australia is obliged to pay a damage fee, this damage fee will never be higher than the amount of the invoice relating to the product or the service which caused the damage.

 

7.4. Circumstances which, in any case, cannot be attributed to iVape Australia are the following: strikes, lock-outs, illness, import-, export- or prohibition transit, transport problems, non respecting of obligations by sub contractors, production breakdown, atmospheric disasters, nuclear catastrophe, war or the threat of war, or fault of iVape Australia except by malicious intent or serious fault.

 

7.5. The legal responsibility of iVape Australia as established by law is unimpeded by the contents of these articles.

 

7.6. Without prejudice, there can be no question of a guarantee in the following cases:The product has been altered;The original invoice cannot be presented , has been altered or has been made illegible;The defects are the consequence of a use that is not appropriate or that is injudicious;Damage that has been caused by malicious intent, serious fault or negligence.

 

 

 

8. Product Use

 

8.1. The e-cigarette is meant as an alternative to smoking tobacco. It is not a stop smoking device. It is not a medical device. It is not meant to increase health.

 

8.2. The e-cigarette refills sold by iVape do not contain nicotine. Nicotine should not be used by pregnant women, those who may become pregnant, those with medical conditions, or children. Nicotine should not be used by people who do not smoke because they can become addicted

 

 

 

** Innokin warranty

 

 

 

INNOKIN 90-DAY LIMITED WARRANTY PROGRAM

 

 

 

What Does This Warranty Cover?  Innokin Technology provides a limited warranty  purchasers that this new Innokin product will be free of material defects or malfunctions that arise during normal use.

 

How Long Does The Coverage Last?  This warranty lasts for 90 days after the date of initial purchase of a new, genuine Innokin product.

 

What Will Innokin Do?  Innokin will replace or repair any defective or malfunctioning genuine Innokin device at no charge, except that you must pay to ship the product.  Replacement devices may be refurbished. 

 

What Does This Warranty Not Cover?  This warranty does not cover counterfeit products, the “consumable” parts of your tank system vaporizers (e.g., atomizers and clearomizers), or any problem that is caused by abuse, misuse, accidents, or acts of God.  This warranty also does not cover products that you buy used.  Innokin excludes all claims for special, incidental, and/or consequential damages caused by breach of any express or implied warranty.  Innokin’s liability is limited to the amount of the purchase price.  All other warranties, express or implied, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law.  In such event, such warranty or condition is limited to the duration of this written warranty. This warranty gives you specific legal rights. 

 

Trademarks: All trademarks, service marks and trade names of iVape used in the site are trademarks or registered trademarks of iVape
 
Notice: iVape may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to iVape.
 
By purchasing batteries from us, you are accepting full responsibility for its use and care. You agree that in no way can iVape Australia be held responsible for any misfortune caused by your misuse of this item. Do not use any  iVape Australia e-cigarettes or batteries in a manner that is outside of these guidelines. Misuse of Li-ion and LiMN battery technology may result in fire or explosion. Use at your own risk. Warning:  iVape Australia will not be held liable for any damages that result through the use of a non- iVape Australia charging product. Charging a battery supplied by  iVape Australia on product other than those provided or sold by iVape Australia should be considered extremely hazardous. Furthermore, the charging of any batteryin adverse conditions, such as extreme temperatures or in wet environments, MAY result in a battery failure to include venting or possible explosion. For more information on using, handling, charging and storing rechargeable batteries visit Battery University: http://batteryuniversity.com/

 

   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check:

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.

New Products



Recent Updates

Newsletter


Connect with us Facebook Twitter